At Teeseto, we want you to be satisfied with your purchase. If something is not right, we are here to help. Please read our refunds and returns policy carefully before initiating a request.

Returns Eligibility

We accept returns within 7 days of delivery. To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with all original tags and packaging intact.

Items that show signs of wear, washing, damage, or alteration are not eligible for return.

Non Returnable Items

For hygiene and quality reasons, certain items cannot be returned. These include:

  • Items purchased on sale or at a discounted price
  • Limited edition or clearance items
  • Gift cards, if applicable

Return Process

To request a return, please contact us through our website within 7 days of receiving your order. Include your order number and a clear reason for the return. Once your request is approved, you will receive instructions on how to send the item back.

Customers are responsible for return shipping costs unless the item received is incorrect or defective.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7 to 10 business days.

Shipping charges are non refundable.

Exchanges

If you received a damaged, defective, or incorrect item, we will offer an exchange at no additional cost, subject to product availability. Please contact us as soon as possible so we can resolve the issue quickly.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, notify us within 48 hours of delivery with clear photos of the item and packaging. This helps us assess the issue and take immediate action.

Late or Missing Refunds

If you have not received a refund after the processing period, please check with your bank or payment provider. If the issue persists, contact us for assistance.

Policy Updates

Teeseto reserves the right to update or modify this policy at any time. Changes will be effective immediately once posted on this page.

If you have any questions regarding refunds or returns, please reach out to us through our website.